ITS Canberra

Projects & connectivity

Technology projects that land smoothly and keep your business connected.

From a new office fit-out to better internet, cloud phone systems and a growing team, I.T.S Canberra helps you make practical technology changes without the disruption.

IT professional working on a technology project in a Canberra office

Real projects. Real results. No surprises.

Most IT projects fail because of poor planning, unclear scope or a vendor who disappears after go-live. We do it differently — we stay involved from the first conversation through to the day your team is confidently using the new setup.

What we deliver

We handle the full range of technology projects that Canberra businesses face — from a single-site upgrade to a multi-location rollout.

Office moves and fit-outs

Relocating your business is one of the highest-risk IT moments you will face. We plan and execute the full technology side — cabling, network, phones, servers, internet and workstations — so your team is productive from day one in the new space.

  • Structured cabling and patch panels
  • Server room or comms cabinet setup
  • Wi-Fi design and access point placement
  • Desk and workstation configuration
  • Internet and phone cutover coordination

Cloud migrations

Moving to Microsoft 365, Azure or a cloud-hosted server environment requires careful planning to avoid data loss, downtime and user frustration. We manage the migration end-to-end and make sure your team knows how to use the new tools.

  • Microsoft 365 tenant setup and migration
  • Email migration from on-premise Exchange
  • SharePoint and OneDrive rollout
  • Azure virtual machine and server hosting
  • Hybrid on-premise and cloud environments

Device rollouts and refreshes

Whether you are onboarding five new staff or replacing an ageing fleet of 50 laptops, we handle procurement, configuration, security hardening and deployment so devices arrive ready to use.

  • Laptop and desktop procurement
  • Windows Autopilot and Intune enrolment
  • Standard image and application deployment
  • Asset tagging and inventory management
  • Old device data wipe and disposal

Server and infrastructure upgrades

Ageing servers and network gear create risk. We assess what you have, recommend a practical upgrade path and carry out the work with minimal disruption to your operations.

  • Physical server replacement and virtualisation
  • NAS and backup infrastructure
  • Firewall and router upgrades
  • Network switch replacement
  • UPS and power protection

VoIP phone systems

Modern cloud phone systems give your team flexibility to work from the office, home or on the road — without the cost and complexity of traditional phone infrastructure. We design, supply and configure systems that fit how your business actually operates.

  • Microsoft Teams Phone and calling plans
  • 3CX and hosted PBX systems
  • Auto-attendants and call queues
  • Hunt groups and after-hours routing
  • Number porting from existing providers

Internet and connectivity

Slow or unreliable internet costs your business more than the monthly bill. We review your current connection, identify the right solution and manage the provider relationship so you get the service you are paying for.

  • NBN business fibre and enterprise ethernet
  • 4G and 5G failover and backup links
  • SD-WAN for multi-site businesses
  • Wi-Fi coverage surveys and redesigns
  • Network segmentation and VLAN setup

Security uplift projects

Cyber security is not just a product — it is a project. We help Canberra businesses implement the controls that actually reduce risk, from multi-factor authentication rollouts to endpoint protection and email security.

  • Multi-factor authentication (MFA) rollout
  • Microsoft Defender and endpoint protection
  • Email filtering and anti-spam configuration
  • DNS filtering and web content controls
  • Privileged access and admin account hardening

New business and branch setup

Starting a new business or opening a second location? We build the technology foundation from scratch — internet, network, devices, email, phones and cloud services — so you can focus on the business, not the IT.

  • Domain registration and DNS setup
  • Microsoft 365 business setup
  • Network and Wi-Fi installation
  • Workstation and printer setup
  • Phone system and internet provisioning

Cyber security projects

Cyber security is not a product you buy once — it is an ongoing set of controls that need to be designed, implemented and maintained. We help Canberra businesses build practical security postures that reduce real risk without grinding operations to a halt.

  • Essential Eight assessment and uplift
  • Multi-factor authentication (MFA) rollout
  • Microsoft Defender and endpoint protection deployment
  • Email security — SPF, DKIM and DMARC configuration
  • Privileged access and admin account hardening
  • Security awareness training and phishing simulation

Conference and meeting room technology

Modern meeting rooms need more than a screen and a speakerphone. We design and install integrated AV, video conferencing and collaboration technology that makes hybrid meetings work properly — whether your team is in the room or joining remotely.

  • Microsoft Teams Rooms and Zoom Rooms setup
  • Display screens, projectors and AV integration
  • Camera, microphone and speaker configuration
  • Room booking system integration
  • Cable management and tidy installation
  • Staff training and ongoing support

WiFi site surveys

Poor Wi-Fi is one of the most common complaints in Canberra offices — and one of the most avoidable. A proper site survey identifies dead zones, interference sources and the right access point placement before anything is installed, saving time and money.

  • Pre-installation predictive Wi-Fi surveys
  • Post-installation validation surveys
  • Heat mapping and coverage analysis
  • Interference and channel analysis
  • Recommendations for access point placement
  • Reporting suitable for building owners or landlords

Structured cabling

A well-designed cabling infrastructure is the physical foundation of your network. We design and install structured cabling systems that are tidy, documented and built to last — whether you are fitting out a new office or upgrading an existing one.

  • Cat6 and Cat6A data cabling
  • Patch panel and comms cabinet installation
  • Cable labelling and documentation
  • Fibre optic cabling for high-speed runs
  • Trunking and cable management
  • Certification testing and sign-off

Business continuity planning

What happens to your business if your internet goes down, a server fails or a cyber incident takes out your systems? We help you build a practical business continuity plan that covers your critical systems, recovery priorities and the steps your team needs to take.

  • Business impact analysis and risk assessment
  • Recovery time and recovery point objective planning
  • Failover and redundancy design
  • Documented response and recovery procedures
  • Staff communication and escalation plans
  • Regular testing and plan reviews

Digital transformation

Moving from paper-based processes, legacy systems or disconnected tools to a modern, integrated technology environment takes careful planning. We help Canberra businesses make that transition at a pace that suits their people and their budget.

  • Legacy system assessment and migration planning
  • Cloud-first infrastructure design
  • Process automation and workflow improvement
  • Microsoft 365 and Power Platform adoption
  • Staff training and change management support
  • Ongoing optimisation and improvement

Practical AI adoption

AI tools are already changing how Canberra businesses operate — but most teams do not know where to start or how to use them safely. We help you identify the right tools, roll them out properly and make sure your staff are confident and your data stays protected.

  • Microsoft Copilot deployment and licensing
  • AI readiness assessment and use-case identification
  • Copilot for Microsoft 365 — Teams, Word, Outlook and Excel
  • AI acceptable use policy and governance framework
  • Staff training and prompt-writing workshops
  • Data sensitivity labelling before AI rollout

Connectivity solutions for Canberra businesses

Reliable connectivity is the foundation of everything else. We help you get the right connection, keep it working and plan for when it fails.

NBN and business fibre

We source and manage NBN business plans and enterprise ethernet connections from leading providers, matching the right product to your usage and budget.

Failover and redundancy

A single internet connection is a single point of failure. We design and implement 4G/5G failover solutions that keep your business online when the primary link goes down.

Wi-Fi design and deployment

Poor Wi-Fi is one of the most common complaints in Canberra offices. We survey your space, design the right access point layout and deploy a system that delivers consistent coverage.

Multi-site networking

Connecting multiple offices, remote workers and cloud services into a single, secure network requires careful design. We build and manage SD-WAN and VPN solutions that scale with your business.

A clear path from idea to go-live

Every project follows the same structured approach — so you always know where things stand.

01

Discovery and scoping

We start with your people, current setup and business priorities. We ask the right questions, document what exists and identify the risks before anything is committed to paper.

02

Proposal and planning

You receive a clear scope, itemised costs, realistic timeline and plain-English explanation of what will happen and why. No surprises, no hidden extras.

03

Delivery and testing

We coordinate all the moving parts — vendors, cabling contractors, internet providers — and test everything before we hand it over. Your team is trained and ready to use the new setup.

04

Handover and ongoing support

After go-live we stay close. Issues get resolved quickly and the project does not just disappear into a support queue. For ongoing needs, we transition smoothly into managed IT support.

Why Canberra businesses choose I.T.S Canberra for projects

Local and on-site

We are based in Canberra. When a project needs hands-on work, we are there — not managing it remotely from interstate.

Single point of contact

You deal with one person who knows your business, not a rotating cast of technicians reading from a ticket.

Plain-English communication

We explain what we are doing and why in language that makes sense to you, not just to other IT people.

No vendor lock-in

We recommend what is right for your business, not what earns us the best margin. You own your systems and your data.

Support after the project

The project does not end at go-live. We stick around to make sure everything is working and your team is confident.

Government and compliance aware

Canberra has unique requirements. We understand the security and compliance expectations that come with working near government.

Planning a move, upgrade or better connection?

Tell us what is changing in your business. We will help you work out the next sensible step — no obligation, no sales pitch.

Talk to I.T.S Canberra