ITS Canberra

Transparent pricing

Simple, honest pricing for Canberra businesses.

No lock-in contracts, no hidden extras. Pick the plan that matches your team and risk level — everything is included at the price shown.

All prices are per person, per month and exclude GST.

Essentials

Reliable foundations

$99/ person / month

Dependable day-to-day IT support with strong security basics for growing Canberra businesses.

  • Unlimited remote support (business hours)
  • Onsite support when required
  • Managed devices, patching and cloud
  • Endpoint, email and web protection
  • Microsoft 365 backup and recovery checks
  • Onboarding, offboarding and access support
  • Quarterly technology review
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Most popular

Complete

Proactive management

$155/ person / month

Proactive IT, 24/7 threat monitoring and executive-level visibility for businesses that depend on technology.

  • Everything in Essentials, plus:
  • 24/7 managed detection and response
  • Vulnerability management and reporting
  • Phishing simulations and security awareness
  • vCIO guidance and 12-month roadmap
  • Vendor, budget and lifecycle planning
  • Executive risk and subscription-value reporting
  • AI governance and Copilot readiness
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Unlimited + AI

Strategic ownership

$229/ person / month

Deeper coverage and named senior ownership for multi-site, regulated or technology-dependent businesses.

  • Everything in Complete, plus:
  • Unlimited 24/7 end-user support
  • Vulnerability management and remediation
  • SIEM, threat hunting and advanced response
  • Unlimited incident response
  • Annual penetration test and retest
  • Named senior technical ownership
  • Board and insurer-ready reporting
  • One scoped AI workflow per month
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All prices in AUD, exclude GST. Microsoft 365, backup and security licences quoted separately.

Already have internal IT?

Co-managed IT

RMM monitoring, patching, baseline cyber protection, service reporting and senior technical escalation — while your internal team keeps day-to-day ownership.

$69

/ person / month

Talk to us about co-managed

Infrastructure add-ons

Confirmed after discovery. Licences for Microsoft 365, backup, security and AI products are quoted separately.

Managed servers

From $45 / server / month

Managed network devices

$20 / device / month

ISO 27001 readiness program

From $1,200 / month

Ad-hoc and out-of-scope rates

When work sits outside an agreed managed-service scope, these rates apply. Onsite has a two-hour minimum; remote is billed in 15-minute increments.

IT support$140 / hr
Senior / Level 3 support$165 / hr
After-hours support$175 / hr
IT project work$175 / hr
Cyber security incident response$220 / hr
vCIO / strategic advisory$250 / hr

All prices in AUD, exclude GST.

Pricing questions answered

Not sure which plan fits?

Tell us about your team, your current setup and what is not working. We will recommend the right level — no obligation, no sales pitch.

Talk to I.T.S Canberra