ITS Canberra
Deep Dives

Honest product analysis

Plain-English breakdowns of the software and services your business is paying for or thinking about. Features, real use cases, and what actually matters for Canberra organisations.

Microsoft 365

Microsoft 365

Microsoft 365 Business Premium

What's inside Business Premium, what it really costs, and why it's the right baseline for most Canberra organisations — not just the cheapest plan that gets Outlook working.

12 min readRead
Microsoft 365

Microsoft Intune

Intune manages every device in your business — Windows, Mac, iOS, Android — from a single console. Zero-touch setup, BYOD without touching personal data, and Conditional Access integration.

10 min readRead
Microsoft 365

Microsoft 365 Copilot

Microsoft 365 Copilot brings AI assistance into Word, Excel, Teams, Outlook, and more. Here's what it actually does in each app, the licensing requirements, and the governance questions you need to answer before you roll it out.

11 min readRead
Microsoft 365

SharePoint & OneDrive

SharePoint and OneDrive are both file storage in Microsoft 365, but they serve different purposes. Here's how to use each correctly, the governance decisions that matter, and how to structure your environment so it stays manageable.

10 min readRead
Microsoft 365

Microsoft Purview

Microsoft Purview is the compliance and data governance layer of Microsoft 365. Here's what sensitivity labels, data loss prevention, and retention policies actually do — and why they matter for Canberra businesses handling sensitive information.

10 min readRead
Microsoft 365

Power Automate

Power Automate lets you build automated workflows between Microsoft 365 apps and hundreds of external services. Here's what it can realistically do for a Canberra business, the types of flows that deliver the most value, and the licensing you need.

9 min readRead
Microsoft 365

Power BI

Power BI connects to your data sources, transforms raw data into visualisations, and shares dashboards across your organisation. Here's what it can do, how it fits into Microsoft 365, and what separates a useful dashboard from one that gets ignored.

9 min readRead
Microsoft 365

Microsoft Entra ID

Microsoft Entra ID (formerly Azure Active Directory) is the identity and access management platform that underpins Microsoft 365. Here's what it does, how Conditional Access works, and why getting identity right is the foundation of everything else.

10 min readRead

More deep dives in the works.